At CHOC Health Alliance, we are committed to serving those who need it most. Our member services department can answer your questions about benefits, help you find or choose a provider and help you get health care services. Please call us at 1 (800) 424-2462.
Urgent Care
If you are not sure if you need urgent or emergent care, call your primary care physician’s office first. See a list of urgent care centers that CHOC Health Alliance members can visit for urgent health care needs.
Hospitals
CHOC Health Alliance is contracted with these hospitals: CHOC Health Alliance Hospitals
- Children’s Hospital of Orange County (CHOC)
- CHOC Children’s at Mission Hospital
The services available to our members may depend on their age and the state program covering them. Check the Member Handbook or call us toll free at 1 (800) 424-2462 for details.
CHOC Free Nurse Advice Line
CHOC offers a free 24/7 nurse line staffed by pediatric healthcare expert with access to virtual visits with a physician, as appropriate. The number for CHOC’s free nurse advice line is 1 (844) GET-CHOC, or 1 (844) 438-2462
For more information visit 24-Hour Pediatric Nurse Advice Line | Free Nurse Hotline | CHOC – Call a Children’s Hospital of Orange County Nurse
Case Management
Please call CHOC Health Alliance Customer Service at 1 (800) 424-2462 or email CHACM@choc.org
About Members’ Access to Care
Information on Contract Changes with Prime Healthcare Hospitals in Orange County visit: About Members’ Access to Care (CalOptima.org)
