CHOC Health Alliance is required to keep your health information private. One of the ways CHOC Health Alliance does this is by telling you about your privacy rights as a member of CalOptima. Please read the CalOptima “Notice of Privacy Practices” below. It tells you how CalOptima Health uses and gives out your health information. It also explains CalOptima Health’s duties and your rights. Please call CalOptima Health’s Customer Service Department at 1-888-587-8088 with questions. If you have trouble hearing, you can call the California Relay System at 1-800-735-2922.
Medi-Cal – Notice of Privacy Practices Note: Links to CHA PDF documents.
If you want us to give out your records in writing, such as to a friend or family member, please use the Privacy Authorization Form. The form is available below.
Medi-Cal – Privacy Authorization Form Note: Links to CalOptima PDF documents.
CHOC Health Alliance is committed to protecting the privacy of our users. We want to provide a safe, secure user experience. We will use our best efforts to ensure that the information you submit to us is used only for the purposes of this website and remains private. When you use our services, we may have to ask you for specific information about you. These instances may occur when you use this website. We do not disclose any of the information you provide to us to any outside parties, except when we think the law may require it. To keep you apprised of any amendments that may occur in our privacy commitment, we will post the changes on this page. If you have any questions or concerns about our privacy statement, please don’t hesitate to send us your comments via our Contact Us page.