| Departments | Telephone Number | Fax Number |
| Provider Services | 800-387-1103 | 714-509-7015 |
| Member Services | 800-424-2462 | 855-288-6313 |
| Credentialing | 800-387-1103 | 714-509-7016 |
| Prior Authorization Clinical Records | 800-387-1103 | 858-966-5867 |
| Prior Authorization | 800-387-1103 | 858-966-5867 |
| Case Management (General Intake Number) | 800-387-1103 | 855-288-6313 |
| Inpatient Referrals | 800-387-1103 | 855-867-0868 |
| Provider Appeals | 800-387-1103 | 855-288-6313 |
| Quality Management | 800-387-1103 | 855-288-6313 |
| Claims Customer Service | 800-387-1103 | N/A |
| Pay-for-Performance | 800-387-1103 | 855-288-6313 |
| Finance | 800-387-1103 | 714-509-7016 |
| Compliance | 800-387-1103 | N/A |

