The provider manual is a CHOC Health Alliance (CHA) administrative guide containing information to assist health care professionals with general information, policies and procedures to assist when providing healthcare to our members. The manual contains helpful information and much more.The CHOC Health Alliance (CHA) provider manual will soon undergo revisions. We hope the new edition will allow you to find the information you need quickly. For more updates check back for helpful tips on doing business with CHA.
The policies and procedures in the manual are set forth by CHOC Health Alliance at our sole discretion. When necessary, subsections may be updated with or without notice by CHA at any time. It is the provider’s responsibility to review the Provider Manual for updates to our billing guidelines and other policies and procedures.
EZ-Net Secure Provider Web Portal
A convenient and secure portal is available for CHOC Health Alliance providers to:
- Submit prior authorization requests
- Verify the status of a prior authorization
- Member eligibility verification, and PCP assignment status
- Claims status lookup
To register for access to the portal, please:
Complete the registration form, or go to https://eznet.rchsd.org and click on New User Registration.
If you are already registered and would like to login here.
PLEASE NOTE: EZ Net portal may not work in Internet Explorer 10 (IE10) or later. If you are unable to login and are using IE10 or later, please try to log in using a different browser. If that does not work, the backup solution is to fax authorization requests to 855-867-0868. For claims status or other inquiries, please call 800-387-1103. We apologize for this inconvenience and are working with our vendor on a permanent solution.